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Free and Premium: what is the difference?
The plugin is free to download and install on any number of servers. Free: every feature, for...
How licensing works
A Premium licence belongs to one server, identified by its IP address, the one you enter when...
Buying a Premium licence
Order Inactive Account Manager, or press Buy Premium in the plugin's Settings → Licence, which...
Viewing your licences
Log in to the client area and go to Services → My Services. Click a licence to see its status...
Moving a licence to a new server or IP
Licences are tied to the server's IP. If you're moving to a new server, or the IP changes, open a...
How do I cancel a licence?
Log in to the client area and go to Services → My Services. Click the licence you want to...
What happens if a renewal is not paid?
We send reminders before and after the due date. If the renewal is still unpaid 5 days after the...
What if the plugin can't reach the licence server?
A short outage never interrupts a Premium server: The plugin stays Premium for 48 hours after...
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