An account is listed but the customer is still with us Print

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  1. Click Details and read what the scanner found. Usually the domain really does point somewhere else.
  2. If the customer is staying, fix the DNS so the website or mail points at this server, then click Re-check now. The account leaves the list immediately.
  3. If the DNS is correct as it is (for example a site that isn't live yet), click Keep.

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