| Phase | When (default) | What happens |
|---|---|---|
| Detected | Day 0 | The account appears in the list with the reason. Nothing else changes. |
| Notified | Day 7 | The owning reseller receives an Inactivity notice listing the account and the dates. |
| Suspended | Day 30 | Premium: suspended through the control panel; a Suspension notice is sent. |
| Removed | Day 60 | Premium: DNS is re-checked. If any domain points back, removal is cancelled; otherwise the account is removed and a Removal notice is sent. |
- The clock starts when the plugin detects the account, not when the domain changed. "Inactive for" counts from detection.
- Each phase happens once and sends one email. Emails are batched per reseller per run.
- Suspension and removal need Premium. On the free edition accounts are detected, listed and notified but never suspended or removed.
- At most 20 accounts are suspended or removed per scan. If more are due (after a licence is restored, or after you shorten the lifecycle days), they are worked through over the following scans.
- The Next step column shows each account's next date. Due soon filters accounts whose next step is within 7 days.
- Removal is permanent: files, databases and mail are deleted from the server.
